1120 customer service English-speaking jobs in Copenhagen
Customer Success Manager
- Dreamdata.io
- Copenhagen
- March 3
We are looking for an Enterprise CSM for our CPH team.The Opportunity As a Customer Success Manager at ... DataA proven track record of driving results for your customers and your companyA strategic approach to customer
Customer Success Manager
- Sphera
- Copenhagen
- February 28
This is an entry‐level customer success role ideal for someone who is proactive, relationship‐driven, ... leaders in the Environmental, Social and Governance (ESG) space.We are guided by our core values of Customer ... and eager to grow in the SaaS industry.Responsibilities Customer AdoptionAssist in developing onboarding ... business reviews and preparation of performance reports.Identify patterns in customer behavior and surface ... feature requests and follow up to communicate outcomes to customers.Data, Insights & ReportingTrack customer
Customer Success Associate
- kapa.ai
- Copenhagen
- February 22
As part of our Customer Success team, you'll report to the Customer Success Lead and work closely ... take ownership of a core part of Kapa's customer portfolio. ... Your work will directly impact customer satisfaction, retention, and expansion. ... We're looking for aCustomer Success Associateto work directly with our Customer Success Lead and ... You'll join as part of the customer success team, owning relationships with our customers and driving
Customer Strategy Associate
- Light
- Copenhagen
- February 14
Customer Strategy & Onboarding DesignDefine onboarding approach tailored to customer segment and complexityLead ... Internal Cross-Functional CoordinationWork closely with Product, Engineering, Operations, and Customer ... SuccessTranslate customer needs into structured internal deliverablesImprove onboarding playbooks and ... former consultants from:McKinsey & CompanyBoston Consulting GroupBain & CompanyDeloitte (Strategy / Customer ... You will own customer onboarding from kickoff to go-live, ensuring structured delivery, stakeholder alignment
Customer Success Specialist
- Light
- Copenhagen
- February 12
Our Smart Financial Platform (SFP) is built for today's global, service‐based businesses, automating ... This Customer Success Specialist roleRespond to customer inquiries through our support channels (slack ... Your qualifications:1–2 years of experience in Customer Success or Customer Support.Excellent communication ... Your curiosity, empathy, and problem‐solving skills will help every customer become a long‐term success ... efficiency and financial performance.Monitor and act on CSAT, NPS, and retention indicators to drive customer
Director of Clinical Operations
- TFS HealthScience
- Copenhagen
- February 21
Our expertise includes full service capabilities, resourcing, and Functional Service FSP solutions.The ... As a full service global CRO, we build solution driven teams working toward a healthier future.
Global Head of IT Service and Operations
- DRC - Dansk Flygtningehjælp
- Copenhagen
- March 3
We depend on them as those we serve depend on us.Our IT Service and Operations area is looking for a ... You can leverage key IT service management tools and methodologies (ITIL, SAFe) and to turn challenge ... safeguarding of data on people we protect.About you You have strong people skills from leading a IT Service ... colleagues in three teams with additional regional presence in Amman, Nairobi, and Dakar.As Head of IT Service ... management tools and processes including successful global roll-out of new IT Service Management tool.Bring
Store Manager
- JD Sports Fashion Finland Oy
- Copenhagen
- March 3
retention by providing first class service. ... Who loves to lead and motivate a team and provide customers with the best customer experience possible ... at all times.Ensure that targets are achieved and, where possible, exceeded.Customer ServiceMaintain customer ... is in accordance with company policy and that staff uniforms, where provided, are worn.Deal with all customer ... Drive consistency within your internal teams to achieve the highest service levels.Motivate and train
L2 Desktop Support Engineer (Ad-hoc / On-demand)
- Allied Worldwide
- Copenhagen
- February 28
providers Take ownership of personal ticket queues and support colleagues when necessary to improve customer ... improvement initiatives Provide technical expertise and assistance on project assignments Must have very good customer-facing ... service levels All work undertaken must be logged via a Service Desk Reporting Tool, and this must be ... satisfaction whilst achieving contractual SLAs Operate cohesively with the service desk team to maintain ... Technical skills requiredExperience of operating within a Service Desk environment and team, supporting
Experienced Restaurant Manager Wanted to Lead Our Indian Restaurant Team
- Dhaba Indian kitchen København ApS
- København
- March 8
Maintain consistent customer satisfaction by monitoring service and guest experience. ... Strong understanding of Indian cuisine, service standards, and customer expectations . ... Handle customer feedback professionally and resolve issues to ensure guest satisfaction. ... The ideal candidate will be a confident leader , results‑driven manager , and customer‑focused professional ... Ensure excellent food presentation, service quality, and restaurant cleanliness.
Medical Monitor Oncology
- TFS HealthScience
- Copenhagen
- February 13
Our expertise includes full service capabilities, resourcing, and Functional Service solutions.We are
Free People Team Leader 24 Hours - Copenhagen, Ostergade DK
- Free People
- Copenhagen
- February 10
Customer Connection: empowers the team to drive sales through personalized service, elevated styling, ... elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service ... interactions by utilizing resources such as Threads, MPOS, the Freeway, and voice of customer tools. ... supervision of store operations and leading a store environment that is engaging and inspiring to the customer ... Positivity: eager to develop new skills while being open and responsive to feedback; enhances customer
Solution Advisor Expert - Supply Chain Planning - Nordics
- SAP SE
- Copenhagen
- March 3
/Platform as a Service models in the Business‐to‐Business EnvironmentViewed as aSupply Chain Planningexpert ... OrientationEstablishing TrustEffective CommunicationTech Industry & SAP General SkillsSoftware as a Service ... years of relevant Supply Chain experienceWorking knowledge of Cloud, Hosted Services, and Software as a Service ... engagementImplementation Partner/Customer Services & Delivery: Efficiently transition customer engagement ... interactionsAbility to quickly understand customer business goals and ensure they are at the center
Customer Engineer
- Hitachi Vantara
- København
- March 5
As a Customer Engineer (CE) in Customer Service & Support (CS&S) you will be based in Denmark and part ... Customer Focused, structured and service minded; able to keep your calm in a fast paced work situation ... You will also work with sales and presales to ensure optimal solutions and service for all customers ... In our global customer and support organization we work together to ensure high customer satisfaction ... teams are recognised by customers, partners and internal stakeholders as playing a pivotal role on our customer
Customer Engineer
- Hitachi Vantara Corporation
- København
- March 5
As a Customer Engineer (CE) in Customer Service & Support (CS&S) you will be based in Denmark and part ... , structured and service minded; able to keep your calm in a fast paced work situation. ... You will also work with sales and presales to ensure optimal solutions and service for all customers ... In our global customer and support organization we work together to ensure high customer satisfaction ... We work very closely with the Global Customer Support (GSC) organisation who provide 24/7 support to
SaaS Operations Engineer
- Sitecore
- Copenhagen
- March 3
From engineering to customer experience, AI capabilities are becoming integral to how we design, build ... active role in the incident management process and contribute to root cause analysis efforts.Reply to customer ... problem solving and troubleshooting skills.Excellent written and spoken knowledge of English.Focused on customer ... Linux and understanding of Linux based software stacks.Hands‐on experience with ITSM tools like Jira Service ... systems behind all Sitecore SaaS offerings and will be executing SaaS operations required for end-to-end service
Account Solution Engineer - Automotive/Manufacturing - SWE
- Salesforce
- Copenhagen
- March 3
and internal operations—from intelligent service agents handling customer inquiries to autonomous SDR ... Cloud, Field Service, Revenue Cloud, B2B Commerce. ... Apex development Previous experience and/or certification in Salesforce solutions such as Sales Cloud, Service ... Salesforce is the #1 AI CRM, where humans with agents drive customer success together. ... success managers, product teams, technical architects as well as external partners to drive customer
Customer and Business Strategy Director
- Wunderman
- Copenhagen
- March 3
experience and marketing transformation programs.Expertise in CRM, loyalty, digital channels, service ... to grow VML MAP's footprint.Identify and cultivate strategic partnerships across technology and service ... Join our Customer & Business Strategy team in Copenhagen to lead the design and delivery of innovative ... For more information, visit WPP.com.Are you a seasoned Director with a passion for transforming customer ... You will be a key leader within our dynamic Customer & Business Strategy team, reporting to the Consulting
Customer and Business Strategy Director
- VML MAP
- Copenhagen
- February 10
experience and marketing transformation programs.Expertise in CRM, loyalty, digital channels, service ... to grow VML MAP's footprint.Identify and cultivate strategic partnerships across technology and service ... Are you a seasoned Director with a passion for transforming customer experiences and marketing strategies ... Join our Customer & Business Strategy team in Copenhagen to lead the design and delivery of innovative ... of deliverables, with a focus on measurable business value.Practice DevelopmentShape and evolve the Customer
2 x Data Platform Engineers
- emagine
- Copenhagen
- February 13
responsible for developing and maintaining our enterprise data platforms, which support mission‐critical service‐to‐service
























































